CRO Specialist
Apply NowAre you a skilled CRO Specialist with a strong background in UX, UI and CX?
We’re looking for a motivated and ambitious industry professional to help us continue our success, and that of our clients.
Sitting as part of the data team, the CRO strategist is an experienced, data-driven professional focused on driving digital strategies and experiences to help improve the customer journey, in line with the client’s objectives.
Deliver and implement innovative CRO strategies.
Responsibilities
- Research, diagnose, strategise and execute on CRO initiatives
- Collaborate with your team, stakeholders and clients
- Build and manage experiment backlog and roadmap
- Formulate hypotheses, and prioritise initiatives
- Turn qualitative and quantitative data into actionable insights
- Implement and track experiments
- Report on test success and failures, and present findings to clients
- Help build a strong and mature product offering
- Be a mentor to others within Sparro looking to develop their skill-set
- Promote Sparro values and culture
You live for results, drive change and expect only the best.
You have experience in researching, designing and implementing CRO initiatives in a range of industries and contexts.
You’re able to build strategic and actionable insights from research, and work with multi-disciplinary teams to create tangible outcomes for our clients. You are comfortable developing a range of bespoke solutions for a diverse set of niches.
Finally, you are able to operate as an internal champion for all things CRO across the business. Helping to upskill other team members, whilst spotting opportunities for collaboration.
Your skills
- Proven UI, UX and CX skills
- Strong HTML, CSS and JS skills
- Experience with engagement and behavioural platforms (Hotjar, CrazyEgg, Fullstory)
- Experience with CRO tools (Google Optimize, Optimizely, Dynamic Yield)
- Experience with quantitative and qualitative research methodologies
- Strong written and verbal communication skills
The performance of the CRO Specialist will be determined based on their ability to:
- Build CRO product and capability within Sparro with Product Director
- Build successful tests and drive results to meet clients business objectives
- Lead and grow the CRO team
- Contribute to the values and culture of Sparro
Continuous learning is a huge part of our workplace culture. With our dedicated learning and development team and onsite performance coach, we offer in-house training sessions to upskill your qualifications.
We also provide a 20-week leadership training course with our founder and general manager. Through this training, we explore the vision of Sparro and Jack Nimble, how to manage expectations, elevating conversation and much more.
The CRO Specialist will work directly with our data team, product director as well as the existing senior leaders. Who will provide support for the ongoing development of the employee to ensure their fulfillment and success within the company.
Through our in-house training and support, we also look beyond our company to aid our staff’s professional development, with access and encouragement to attend industry events, workshops and paid external courses.
We’re looking to develop our team to be the next leaders in our industry, and in our business. Excellent opportunities to become a trusted parter and work closely with the business leaders. With the potential to progress into a senior role within the company.
We have a transparent direction for our business and clear pathways for all staff; supported by regular reviews, training courses and personal development plans.
We value culture as a top priority. We know that we succeed by working collaboratively, drawing on our shared knowledge and growing together.
Culture isn’t just a set of behaviours, backgrounds, or interests – it’s a growth mindset, no ego, and having an openness to learn, challenge, be challenged, and share ideas.
We host regular social and sporting events, lunches and drinks. We love getting everyone together to celebrate our successes. We work hard and smart while providing flexible working hours for all team members. We offer remote workings, a pet friendly plant-filled office with casual working areas, and fully stocked fridge.
Applications are now closed! For more information about future opportunities, please see our Linkedin.
