Account Director Jack Nimble

The Account Director is a senior leader in the business, working to develop and champion advanced strategic projects, and pursue their implementation with a set of key clients such as American Express, eBay, Bond University and more.

 Please note, only candidates with rights to work and live in Australia will be considered for the role.

• Successfully build relationships with new and existing clients to understand high-level business problems and objectives. 
• Develop progressive social strategies to solve business problems and objectives.
• Maintain a best-in-class approach to, and knowledge of, social media strategies, channels and solutions. 
• Improve internal strategic approach, direction, and channel-level knowledge throughout the wider Jack Nimble team.
  
• Improve internal briefing process, aiming for a seamless workflow from client brief to creative brief.
  
• Successfully build relationships with the wider Sparro team, identifying the right new business opportunities with their clients and championing integration between the two businesses.
• Raise the level of business communications, client services and commercial sense within the teams. 
• Work with the business Partners and senior leaders to grow revenue with clients, increase retention and onboard new clients; positioning Jack Nimble as Australia’s leading social content agency.
• Liaise with key clients on a day to day basis at a senior level, developing strong professional relationships. 
• Develop client projects in line with business and channel objectives. 
•  Advise the business on high-level strategic direction, and channel and technology opportunities.
• Develop team skills and culture in line with business direction and client requirements, focusing on new channels and opportunities.
• Be an ambassador for Jack Nimble values and culture.
•  Lead key new business and cross-sell opportunities.

• 6+ years experience in client and account management, ideally within a creative / social / content creator agency
•  Highly-effective and confident client, stakeholder and staff management skills; including the ability to plan and host client and staff workshops, pitches and meetings.
   Strong experience working in inter-agency-teams, championing collaboration but also looking out for the best interests of Jack Nimble.
• Exceptional communication, interpersonal and multi-level leadership skills.
•  An advanced ability to independently plan, strategise, and mobilise to achieve a project.
•  A confident and considered approach to problem solving and project management.
•  Full awareness of social channels and tactics with hands-on skills in at least one discipline or channel.
• A thorough understanding of the production process.
• A natural talent for exploring and workshopping business objectives, using data and digital skills to develop project plans.
• Hands-on skills in at least one discipline (social strategy, creative or content production), with a high level of working knowledge in all major social channels.

The performance of the Account Director will be determined based on their ability to:

• Engage clients in Jack Nimble’s offering, value and strategies. 
• Develop client relationships, positioning Jack Nimble as a key business partner. 
• Develop team members’ skills, experience and confidence.
  Successful integration across the Jack Nimble and Sparro businesses.
• Contribute to the values and culture of Jack Nimble.