Client Partner Work with leading brands
Apply NowAre you a driven Digital Marketing professional who wants to be a key member of our team in Sydney?
We’re looking for an industry professional to help us continue our success, and that of our clients.
Position Description
This role helps to build high-value, long-term relationships with clients. From winning new clients through to growing existing clients you will focus on client engagement and revenue. You will work through the Client Director to ensure high quality and commercially successful client parnerships.
Responsibilities
- You will pitch and help win new clients.
- You’ll understand your client’s businesses and ensure the SOW is fulfilled.
- You are responsible for the career development and success of your Client Directors and teams.
- You’ll work with your Client Directors to create and deliver strategic client growth plans. These plans will outline strategies to solve client business challenges and drive additional Brainlabs revenue through upselling diversified services.
- You’ll develop your portfolio of client case studies and articles promoting Brainlabs solutions.
- You’ll actively anticipate client challenges and tailor optimum solutions.
- You will be the escalation point for any client issues within your patch.
Who are you
- 10+ years experience of delivering full service media solutions to clients
- 10+ years experience working in a digital first media agency
- You’ll have proven client leadership skills and already be a trusted advisor to a number of clients.
- You’ll have applied knowledge of how marketing/media effectiveness links directly to business growth and financial success for clients.
- A great storyteller and presenter with proven pitch experience.
- Brilliant communicator, relationship builder and capable of translating challenges into real media solutions.
- A natural problem solver who enjoys providing solutions for clients.
- You’ll understand end-to-end workings of a full-service media agency and how component parts work to deliver an integrated solution.
Only candidates with rights to work and live in Australia will be considered for the role.
We are looking for this role to start in August / September 2026.
Continuous learning is a huge part of our workplace culture. With our dedicated learning and development team and onsite performance coach, we offer in-house training sessions to upskill your qualifications.
We also provide a 20-week leadership training course with our founder and general manager. Through this training, we explore the vision of Sparro and Jack Nimble, how to manage expectations, elevating conversation and much more.
The Client Partner will work in and lead a cluster, with regular mentoring sessions from their Team Lead and other senior leaders. Who will provide support for the ongoing development of the employee to ensure their fulfillment and success within the company.
Through our in-house training and support, we also look beyond our company to aid our staff’s professional development, with access and encouragement to attend industry events, workshops and paid external courses.
We’re looking to develop our team to be the next leaders in our industry, and in our business. Excellent opportunities to become a trusted parter and work closely with the business leaders. With the potential to progress into a senior content role within the company.
We have a transparent direction for our business and clear pathways for all staff; supported by regular reviews, training courses and personal development plans.
We value culture as a top priority. We know that we succeed by working collaboratively, drawing on our shared knowledge and growing together.
Culture isn’t just a set of behaviours, backgrounds, or interests – it’s a growth mindset, no ego, and having an openness to learn, challenge, be challenged, and share ideas.
We host regular social and sporting events, lunches and drinks. We love getting everyone together to celebrate our successes. We work hard and smart while providing flexible working hours for all team members. We offer remote workings, a pet friendly plant-filled office with casual working areas, and fully stocked fridge.
