UX & CRO Specialist Work with leading brands

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User Experience & Conversion Rate Optimisation

Are you a skilled UX specialist with a strong background in CRO?

At Sparro, we Expect More, and so do our clients. We don’t stay in our lane – we do what it takes to deliver more value and innovation. 

And it pays. We’ve won more Google Premier Partner awards than any other agency and, now in our 9th year and at 80+ staff, we’re continuing to see exceptional growth. 

We’re looking for a motivated and ambitious industry professional to help us continue our success, and that of our clients.

The Role

Develop and implement innovative UX & CRO strategies. 

  • Research, diagnose, strategise and execute on UX & CRO initiatives 
  • Responsible for running tests on key clients in a variety of testing platforms 
  • Improve conversion rates and revenue for clients
  • Improve user experience metrics for clients 
  • Educate the client on process and the “why” of user experience & CRO
  • Help build a strong and mature product offering
  • Be a mentor to others within Sparro looking to develop their skill-set 
  • Help push the boundaries of what’s possible within existing client strategies
  • Work closely with the senior leadership team to help set the direction of our digital and creative offering
  • Promote Sparro values and culture
YOU

You live for results, drive change and Expect only the best.

You have experience in researching, designing and implementing UX & CRO initiatives in a range of industries and contexts. 

You’re able to build strategic and actionable insights from research, and work with multi-disciplinary teams to create tangible outcomes for our clients. You are comfortable developing a range of bespoke solutions for a diverse set of niches.

You enjoy working in an agile and collaborative fashion and have a passion for delivering positive client outcomes and innovative solutions. You are able to manage multiple levels of stakeholders, communicating effectively and advocating the importance of user experience and testing whilst still keeping track of client objectives.

You’re skilled at advising clients on the latest research, best practices and methodologies, whilst having a firm understanding of the latest technologies. A broad understanding of the ins and outs of CRO tools is also highly desirable. 

Finally, you are able to operate as an internal champion for all things UX and CRO across the business. Helping to upskill other team members, whilst spotting opportunities for collaboration.

Your skills

  • 3+ years broad experience within user experience & testing, with an immediate focus on CRO skills
  • The ability to research, diagnose and execute on your strategies
  • Proficiency with key A/B & multivariate testing tools (Google Optimize, Optimizely, Hotjar and others)
  • Basic working knowledge of tracking with tools such as (Google Tag Manager & Tealium)
  • A good understanding of coding frameworks (HTML, CSS, JavaScript) 
  • Basic design skills are desirable but not essential (Adobe Suite)
WHAT TO EXPECT
Digital Training /01

Senior leaders and business partners support all team members on hands-on learning through workshops, formal training, and external training.

We also provide a 20-week leadership training course with our founders and general manager. Through this training, we explore the vision of Sparro, how to manage expectations, elevating conversation and much more

We’re always learning, sharing and growing together.

Mentoring + Support /02

The Content Creator will work in a team, with regular mentoring sessions from their Team Lead and other senior leaders.

We value our inclusive and supportive culture where all ideas and input matter – regardless of experience or titles.

Career Pathways /03

We’re looking to develop our team to be the next leaders in our industry, and in our business.

We have a transparent direction for our business and clear pathways for all staff; supported by regular reviews and personal development.

Sparro Culture /04

We host regular social and sporting events, lunches and drinks. We love getting everyone together to celebrate our successes, each other and the industry. At Sparro, we consider our informal conversations to be just as important and effective as our formal ones. We foster a safe workplace where it’s always ok to ask questions.

Day to day, we work hard and smart while providing flexible working hours for all team members. We offer remote working, a plant-filled office with casual working areas, and an office puppy – Ted Danson.

APPLICATION
Morris Bryant
Cameron Bryant
Sparro Digital Marketing Level 2, 727 George St,
Haymarket, NSW Australia
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